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Five factors for discovering your compliance team's effectiveness

Amii Barnard-Bahn (amii@barnardbahn.com) is Managing Director, Executive Coach and Strategic Advisor for Barnard-Bahn Coaching & Consulting, based in the San Francisco Bay Area, California, USA.

As compliance professionals, we know that we can’t accomplish great things alone. We achieve our goals through others, within a team structure. In this way, we scale our influence and have the potential to exponentially increase gains.

But there are many factors that have the potential to negatively affect team performance. Organizational culture, competing initiatives, and intrateam issues may affect your ability to keep projects focused and on track. Compliance teams are often spread across geographies, and now with the pandemic, everyone is likely working apart, interrupting communication and flow even further.

So how do you know when your team is working effectively together? How do you assess its performance based on the goals?

There are numerous models for leadership, but one I have used with great success is from Patrick Lencioni.[1] He breaks teamwork down into five critical competencies, each of which can be measured and improved. Let me take you through those along with some real-world examples to help you understand some of the pitfalls.

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