Chapter 3: Running an Effective Compliance Program

Compliance Policies, Procedures, and Codes of Conduct

One of the core elements of a compliance program is having policies and procedures that promote the organization’s commitment to compliance and address specific areas of risk. Compliance guidance documents from the Office of Inspector General (OIG) state that the development and distribution of written standards of conduct in addition to written policies and procedures should be created and address specific risk areas of potential misconduct.[9] In developing such standards, policies, and procedures, the compliance officer should seek input from applicable business departments and individuals impacted by the policy in addition to any internal compliance committees, senior leaders, and the board of directors as appropriate.

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