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Maintaining compliance during crises

Jennifer L. Kennedy (jenniferkennedy@barberinstitute.org) is Vice President, Governance, Risk Management & Compliance, at Barber National Institute in Erie, Pennsylvania, USA.

Challenges during the last couple years have disrupted organizations at all levels, including compliance. We’ve seen a staffing shortage, budget cuts, and workforce reductions. All of the things that lead to decreased quality, increased injuries/accidents, increased risk, and a struggle to maintain compliance. Compliance leaders have had to adapt their operations to the ever-changing regulatory landscape. While this is not an easy task, there is also an opportunity to improve operations, efficiency, and bolster your organization’s ability to adapt and address future risks.

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