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The importance of humanizing compliance during a global crisis

Neha Gupta ( is CEO of True Office Learning in New York City, USA.

Inspiring employees to care about compliance isn’t a challenge new to 2020, but in the midst of a global pandemic, that challenge is understandably magnified. This year, many employees turned their attention to figuring out a remote work environment and adjusting to new expectations and uncertain futures. Those concerns remain valid, and as a result, compliance is not at the forefront of the average employee’s mind.

Of course, the need to maintain compliance hasn’t disappeared just because of the global crisis. Compliance has changed—in terms of risk, everyday application, and employee needs—so organizations need to change, too, so their guidance is received, understood, and embraced by employees. Humanizing compliance offers a path toward acknowledging employees and emphasizing their important role in keeping the company safe, along with themselves and their coworkers.

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