Chapter 4. Critical Thinking-Integrity's Best Tool

“We put too much of a premium on presenting and not enough on substance and critical thinking.”[1] —Susan Cain, Author, Lecturer, and cofounder of Quiet Revolution

After gathering factual information, discussing opinions, listening to others, and really being honest about your core beliefs, what is that final step in the decision-making process? Critical thinking. Thinking critically involves questioning pieces of information, being curious about ideas and issues, and admitting when you might be wrong. This kind of thinking leads to well thought-out decisions and judgments based on logic and reason. It enables everyone to act with more integrity when making decisions, and it’s something we all can work on having.

Critical thinking is important in our daily lives. It helps us make better decisions about the products we buy, the jobs we choose, and the people we associate with. It’s also essential in business situations. It helps teams make better decisions and find solutions that can potentially save their company time and money. It helps managers avoid biases when making hiring decisions. It helps investigators find the real cause of an issue. Ultimately, critical thinking can lead to decisions that make companies more successful and people happier in their lives.

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