CARES Act appeals: Key steps in addressing denials and repayments

10 minute read

With the onset of the COVID-19 pandemic, Congress initiated several programs to help businesses weather the difficult economic conditions. The Coronavirus Aid, Relief, and Economic Security (CARES) Act provided two of these programs: the Paycheck Protection Program (PPP) and the Provider Relief Fund (PRF), which were utilized by healthcare providers nationwide—often in tandem—to sustain operations and meet the unprecedented demands of the pandemic. Providers generally participated in the programs with the expectation that the money they received would not need to be repaid; however, since the public health emergency ended in May 2023, the programs have been increasingly demanding repayment where certain terms and conditions were not met. There are appeal avenues that providers can take in both circumstances; however, each is unique to the laws, implementing regulations, and respective agencies.

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