Breaking bad (habits): How looking for liars led to home truths

Rupert Evill (, is the Founding Director at Ethics Insight in London and Singapore.

Is emotional intelligence one of the most potent weapons for preventing compliance issues? I think it might be.

In 2011, as an investigator who felt undertrained, I enrolled in an intensive course titled “Evaluating Truthfulness and Credibility.” It was the first stop in a journey that will end only when I do. After years of studies and practical application, I emerged as a behavioral analyst and trainer in the dark arts of deception, detection, and investigative interviewing.

I apply the lessons daily, but investigations are an increasingly small component. Looking for liars made me challenge most of the assumptions I’d made about risk management. I had to face facts. Or, more accurately, recognize that emotions, not facts, drive decisions and actions.

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