Behavioral health, artificial intelligence, and compliance

6 minute read

Technology’s exponential development and use in healthcare provides potentially significant benefits for behavioral health patients but also raises ethical and compliance concerns. The most recent technological advance involves the use of artificial intelligence (AI). Unfortunately, laws, rules, and regulations do not change as quickly as technology. Compliance professionals will want to keep in close contact with departments considering using AI—including behavioral health—for both ethical and confidentiality concerns. Mental health stigma is alive and well and can create issues for employment and other activities for those suffering from mental health conditions. When compliance collaborates with departments such as behavioral health, those concerns can be minimized.

The pandemic brought mental health issues to the forefront. Both the Biden administration and the Substance Abuse and Mental Health Services Administration (SAMHSA) have put forth plans to address identified issues. The Biden administration is working to improve insurance coverage for mental health, while SAMHSA is working to strengthen the release of information requirements, especially for substance use disorder. The use of AI will factor in both plans as a potentially cost-effective way to address mental health concerns.

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