Tone at the Top: Getting the Culture Right

Understanding that ethics is why and compliance is how-making sure that clear messages are sent. Don't let ethics be left unsaid on any level; integrate compliance into the life of the company at every level

Compliance is leadership. Management must lead by example-visible leadership and management commitment to a compliance program and to the culture of compliance and ethics. Management must walk the talk with complete credibility and authenticity

Doing the right things in the right ways for the right reasons-training across the organization. The tone at the top is not enough; it has to be in the middle and everywhere else. There must be a unity of corporate identity with regard to compliance