Metrics and assessing the effectiveness of compliance ambassadors programs

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Setting up an effective compliance ambassadors program for a global organization requires gaining buy-in from management in various countries where the company does business.

While management may recognize that this program can be a cost-effective way to extend the reach of the ethics and compliance function, they might be apprehensive about the additional investment of time required from employees already handling full-time roles. Hence, they may not be convinced the program will provide commensurate value.

Having clear and measurable metrics is crucial to the program’s success to show whether it is effective and is helping to meet the goals defined at the outset.

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