SCCE Encouraging, Managing, and Integrating Employee Reporting May 2023

1. Culture Eats Strategy for Breakfast: Strategies for Hotline Branding, Messaging, Management and Beyond

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • Identify challenges and barriers involved in handling hotline complaints and managing the process
     

   • Build and maintain rapport with both internal teams and reporters

   • Share and apply strategies to promote the compliance hotline and strengthen its effectiveness

2. The Lingering Risk of Retaliation

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • Understand the risk of retaliation
     

   • Manage retaliation

   • Recognize retaliation in practice, and what went wrong

3. Managing the Reporter

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • Learn how to interview the reporter effectively and efficiently to identify concerns
     

   • Discuss ways to align the reporter's expectations with possible resolution strategies

   • Learn the common reporter challenges and demands, and how you can address them early in the inquiry

4. Reporting Challenges for Remote and Hybrid Workplaces

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • Research shows employees are 200% less likely to raise concerns when remote
     

   • What strategies are needed when your workforce is remote or hybrid

   • How to prepare managers for the challenges of creating speak up cultures with remote employees

5. Two Heads Are Better than One: Compliance and HR Working Together to Build and Maintain a Strong Compliance Program and Speak-Up Culture

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • How HR and Compliance can work together to promote an ethical corporate culture and a gold standard compliance program
     

   • Best practices for HR and Compliance to jointly implement and manage reporting hotlines and ensuing investigations to mitigate the risk of retaliation and ensure consistent outcomes

   • Best practices for triage, case management, investigations, root cause analysis, and monitoring remediation to decrease the potential for recidivism

6. Building a Culture of Integrity and Speaking Up: The Strategic Benefits of Encouraging Psychological Safety - May 2023

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • Influence leaders to take accountability for creating a culture of integrity and candor
     

   • Heighten awareness of the multiple benefits of a psychologically safe workplace environment

   • Become a strategic partner to remove barriers, promote courage and clarity, and drive culture change

7. Why Our Best Employees Don't Speak Up

   SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

   • Explore the concept of strategic silence and why employees withhold ideas until the "right time"
     

   • Identify low-risk opportunities for employees to practice speaking up

   • Close the feedback loop with positive feedback