HCCA Conference Slides and Recordings

  1. Foundational Compliance for The Lonely Healthcare Compliance Officer

    2023 HCCA Webinar  | May 23, 2023 

    • Understand the term "Lonely Healthcare Compliance Officer" and why healthcare organizations that have this type of Compliance Officer are at particular risk for payor and regulatory scrutiny.

    • Understand what a "Lonely Healthcare Compliance Officer" needs to demonstrate that their organization has an effective compliance program that passes regulatory muster.

    • Best practices for building an efficient, foundational compliance program to ensure the building blocks are in place as your organization scales

  2. 2023 Reduce OCR Enforcement: Get Recognized Cybersecurity Practices in Place

    2023 HCCA Webinar  | May 18, 2023 

    • Discover the 10 recommended cybersecurity practices from HICP

    • Understand how the existing resources in place

    • Ensuring proper compliance between 405(d) and HIPAA regulations

  3. Building a Strong Compliance Infrastructure: Lessons Learned from Physician Practice Diligence - CI0423

    HCCA 27th Annual Compliance Institute  | May 16, 2023 

    • The key components of a strong foundation often missing

    • Common cracks in the wall of infrastructure

    • How to self-assess to identify areas of focus for reinforcing the house

  4. False Claims Act: Compliance, Enforcement and Legal Standpoint - CI0423

    HCCA 27th Annual Compliance Institute  | May 15, 2023 

    • Enhance knowledge of impacts of the False Claims Act on practices

    • Discover current trends in healthcare fraud enforcements

    • Identify suspected overpayments and how best to handle

  5. Managing the Disclosure of PHI to Law Enforcement during Crisis Encounters - CI0423

    HCCA 27th Annual Compliance Institute  | May 15, 2023 

    • What information does law enforcement need and why do they need it when responding to a crisis?

    • How can we meet their needs and still protect a client's protected health information?

    • How can we avoid conflicts with law enforcement and meet the needs of our clients when they are in crisis?

  6. Building a privacy liaison program to combat increasing risks

    2023 HCCA Webinar  | May 09, 2023 

    • Identify organizational high-risk privacy areas from which to recruit privacy liaisons

    • Develop curriculum based on how adults are motivated to learn

    • Measure liaisons' dynamic understanding of key privacy principles

    • Integrate the privacy liaison program into daily operations

  7. Culture Eats Strategy for Breakfast: Strategies for Hotline Branding, Messaging, Management and Beyond

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • Identify challenges and barriers involved in handling hotline complaints and managing the process

    • Build and maintain rapport with both internal teams and reporters

    • Share and apply strategies to promote the compliance hotline and strengthen its effectiveness

  8. The Lingering Risk of Retaliation

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • Understand the risk of retaliation

    • Manage retaliation

    • Recognize retaliation in practice, and what went wrong

  9. Managing the Reporter

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • Learn how to interview the reporter effectively and efficiently to identify concerns

    • Discuss ways to align the reporter's expectations with possible resolution strategies

    • Learn the common reporter challenges and demands, and how you can address them early in the inquiry

  10. Reporting Challenges for Remote and Hybrid Workplaces

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • Research shows employees are 200% less likely to raise concerns when remote

    • What strategies are needed when your workforce is remote or hybrid

    • How to prepare managers for the challenges of creating speak up cultures with remote employees

  11. Two Heads Are Better than One: Compliance and HR Working Together to Build and Maintain a Strong Compliance Program and Speak-Up Culture

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • How HR and Compliance can work together to promote an ethical corporate culture and a gold standard compliance program

    • Best practices for HR and Compliance to jointly implement and manage reporting hotlines and ensuing investigations to mitigate the risk of retaliation and ensure consistent outcomes

    • Best practices for triage, case management, investigations, root cause analysis, and monitoring remediation to decrease the potential for recidivism

  12. Building a Culture of Integrity and Speaking Up: The Strategic Benefits of Encouraging Psychological Safety - May 2023

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • Influence leaders to take accountability for creating a culture of integrity and candor

    • Heighten awareness of the multiple benefits of a psychologically safe workplace environment

    • Become a strategic partner to remove barriers, promote courage and clarity, and drive culture change

  13. Why Our Best Employees Don't Speak Up

    SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023  | May 04, 2023 

    • Explore the concept of strategic silence and why employees withhold ideas until the "right time"

    • Identify low-risk opportunities for employees to practice speaking up

    • Close the feedback loop with positive feedback

  14. Healthcare fraud, waste & abuse investigations

    2023 HCCA Webinar  | May 02, 2023 

    • The importance of developing investigation standards

    • How to avoid regency bias when conducting investigations

    • Presenting your investigation findings to stakeholders (OIG, AG, MFCU, etc.)

  15. Using Data to Reduce False Claims Act (FCA) Risks - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Examine the government's use of data to shape healthcare enforcement priorities and expectations

    • Identify internal and external key data sources to incorporate into a quality and compliance program

    • Better understand how to use data analytics to drive quality and compliance initiatives

  16. Third Partying: Effective Management of Third Party Risk - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Understanding regulations and compliance risks in the use of third parties

    • Exploring challenges to effective third party management

    • Implementing effective solutions to third party compliance management

  17. Health Care and Private Equity: Compliance, Control, Ethical and Mission Risks - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Recognize compliance issues and risk management concerns with private equity in health care: History, control, quality, access, ethical duties for professionals

    • Conduct due diligence in uncovering and evaluating compliance risks from private equity partners: Entities, individuals, business relationships

    • Understand special risk concerns for nonprofit health entities and physician groups in private equity relationships

  18. Dealing with Stakeholder Pushback - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Common stakeholder pushback themes

    • Some of the best responses to pushback we have seen

    • How to support a culture of compliance in light of pushback

  19. Work Smarter Not Harder! Using Data to Drive Compliance Program Effectiveness - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Data and compliance: why data matters for effectiveness and why compliance officers struggle with it

    • Examples of using data to enhance effectiveness: risk assessment, auditing, and more

    • Trending and reporting: using data to demonstrate effectiveness and plan program evolution

  20. What We Can Learn from a Review of 100 Standards of Conduct and How They May Help in the Development of Our Own Standards of Conduct - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Learn to identify key risk areas accurately and efficiently

    • Discuss major barriers and challenges in developing, revising and enhancing the standards of conduct

    • Explore options and solutions to strengthen our own standards of conduct

  21. Issues Whistleblowers Are Calling about in 2023 and Compliance Steps to Avoid Problems - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Understand the types of issues currently being pursued by whistleblowers and the government

    • Understand the complexities of pandemic-related enforcement issues

    • Gain a better understanding of the more traditional enforcement areas currently receiving attention

  22. Auditing Leased Instances of EMRs: Whose Job Is It Anyway? - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Understanding record ownership of leased instances of the EMR

    • Understanding the STARK implications of auditing for non-employed providers using a leased instance

    • Constructing contracts that clearly delineate auditing duties

  23. Telehealth: The Past, Present, Future - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Pre-pandemic, pandemic, and post-pandemic telehealth regulations and guidance

    • Fraud schemes involving telehealth

    • Compliance considerations

  24. AI Ethics & Compliance-The Next Frontier - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • Examine current trends, controversies, legislation and ethical principles in the field of AI

    • Discuss how organizations can implement an AI ethics oversight and compliance process

    • Provide a practical guide to developing an AI compliance plan and other oversight mechanisms

  25. Compliance 3.0: Lessons Learned in Rebuilding a Program and Putting It to the Test When OCR Comes Knocking - CI0423

    HCCA 27th Annual Compliance Institute  | April 26, 2023 

    • How to assess your program and create strategies and work plans

    • Tips on responding to oversight agency investigations

    • Taking your program to the next level using simple tools