HCCA Conference Slides and Recordings
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Foundational Compliance for The Lonely Healthcare Compliance Officer
2023 HCCA Webinar | May 23, 2023
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Understand the term "Lonely Healthcare Compliance Officer" and why healthcare organizations that have this type of Compliance Officer are at particular risk for payor and regulatory scrutiny.
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Understand what a "Lonely Healthcare Compliance Officer" needs to demonstrate that their organization has an effective compliance program that passes regulatory muster.
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Best practices for building an efficient, foundational compliance program to ensure the building blocks are in place as your organization scales
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2023 Reduce OCR Enforcement: Get Recognized Cybersecurity Practices in Place
2023 HCCA Webinar | May 18, 2023
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Discover the 10 recommended cybersecurity practices from HICP
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Understand how the existing resources in place
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Ensuring proper compliance between 405(d) and HIPAA regulations
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Building a Strong Compliance Infrastructure: Lessons Learned from Physician Practice Diligence - CI0423
HCCA 27th Annual Compliance Institute | May 16, 2023
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The key components of a strong foundation often missing
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Common cracks in the wall of infrastructure
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How to self-assess to identify areas of focus for reinforcing the house
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False Claims Act: Compliance, Enforcement and Legal Standpoint - CI0423
HCCA 27th Annual Compliance Institute | May 15, 2023
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Enhance knowledge of impacts of the False Claims Act on practices
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Discover current trends in healthcare fraud enforcements
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Identify suspected overpayments and how best to handle
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Managing the Disclosure of PHI to Law Enforcement during Crisis Encounters - CI0423
HCCA 27th Annual Compliance Institute | May 15, 2023
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What information does law enforcement need and why do they need it when responding to a crisis?
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How can we meet their needs and still protect a client's protected health information?
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How can we avoid conflicts with law enforcement and meet the needs of our clients when they are in crisis?
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Building a privacy liaison program to combat increasing risks
2023 HCCA Webinar | May 09, 2023
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Identify organizational high-risk privacy areas from which to recruit privacy liaisons
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Develop curriculum based on how adults are motivated to learn
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Measure liaisons' dynamic understanding of key privacy principles
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Integrate the privacy liaison program into daily operations
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Culture Eats Strategy for Breakfast: Strategies for Hotline Branding, Messaging, Management and Beyond
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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Identify challenges and barriers involved in handling hotline complaints and managing the process
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Build and maintain rapport with both internal teams and reporters
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Share and apply strategies to promote the compliance hotline and strengthen its effectiveness
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The Lingering Risk of Retaliation
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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Understand the risk of retaliation
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Manage retaliation
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Recognize retaliation in practice, and what went wrong
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Managing the Reporter
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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Learn how to interview the reporter effectively and efficiently to identify concerns
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Discuss ways to align the reporter's expectations with possible resolution strategies
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Learn the common reporter challenges and demands, and how you can address them early in the inquiry
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Reporting Challenges for Remote and Hybrid Workplaces
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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Research shows employees are 200% less likely to raise concerns when remote
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What strategies are needed when your workforce is remote or hybrid
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How to prepare managers for the challenges of creating speak up cultures with remote employees
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Two Heads Are Better than One: Compliance and HR Working Together to Build and Maintain a Strong Compliance Program and Speak-Up Culture
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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How HR and Compliance can work together to promote an ethical corporate culture and a gold standard compliance program
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Best practices for HR and Compliance to jointly implement and manage reporting hotlines and ensuing investigations to mitigate the risk of retaliation and ensure consistent outcomes
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Best practices for triage, case management, investigations, root cause analysis, and monitoring remediation to decrease the potential for recidivism
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Building a Culture of Integrity and Speaking Up: The Strategic Benefits of Encouraging Psychological Safety - May 2023
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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Influence leaders to take accountability for creating a culture of integrity and candor
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Heighten awareness of the multiple benefits of a psychologically safe workplace environment
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Become a strategic partner to remove barriers, promote courage and clarity, and drive culture change
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Why Our Best Employees Don't Speak Up
SCCE Encouraging, Managing, and Integrating Employee Reporting - May 2023 | May 04, 2023
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Explore the concept of strategic silence and why employees withhold ideas until the "right time"
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Identify low-risk opportunities for employees to practice speaking up
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Close the feedback loop with positive feedback
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Healthcare fraud, waste & abuse investigations
2023 HCCA Webinar | May 02, 2023
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The importance of developing investigation standards
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How to avoid regency bias when conducting investigations
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Presenting your investigation findings to stakeholders (OIG, AG, MFCU, etc.)
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Using Data to Reduce False Claims Act (FCA) Risks - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Examine the government's use of data to shape healthcare enforcement priorities and expectations
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Identify internal and external key data sources to incorporate into a quality and compliance program
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Better understand how to use data analytics to drive quality and compliance initiatives
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Third Partying: Effective Management of Third Party Risk - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Understanding regulations and compliance risks in the use of third parties
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Exploring challenges to effective third party management
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Implementing effective solutions to third party compliance management
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Health Care and Private Equity: Compliance, Control, Ethical and Mission Risks - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Recognize compliance issues and risk management concerns with private equity in health care: History, control, quality, access, ethical duties for professionals
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Conduct due diligence in uncovering and evaluating compliance risks from private equity partners: Entities, individuals, business relationships
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Understand special risk concerns for nonprofit health entities and physician groups in private equity relationships
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Dealing with Stakeholder Pushback - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Common stakeholder pushback themes
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Some of the best responses to pushback we have seen
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How to support a culture of compliance in light of pushback
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Work Smarter Not Harder! Using Data to Drive Compliance Program Effectiveness - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Data and compliance: why data matters for effectiveness and why compliance officers struggle with it
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Examples of using data to enhance effectiveness: risk assessment, auditing, and more
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Trending and reporting: using data to demonstrate effectiveness and plan program evolution
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What We Can Learn from a Review of 100 Standards of Conduct and How They May Help in the Development of Our Own Standards of Conduct - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Learn to identify key risk areas accurately and efficiently
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Discuss major barriers and challenges in developing, revising and enhancing the standards of conduct
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Explore options and solutions to strengthen our own standards of conduct
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Issues Whistleblowers Are Calling about in 2023 and Compliance Steps to Avoid Problems - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Understand the types of issues currently being pursued by whistleblowers and the government
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Understand the complexities of pandemic-related enforcement issues
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Gain a better understanding of the more traditional enforcement areas currently receiving attention
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Auditing Leased Instances of EMRs: Whose Job Is It Anyway? - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Understanding record ownership of leased instances of the EMR
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Understanding the STARK implications of auditing for non-employed providers using a leased instance
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Constructing contracts that clearly delineate auditing duties
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Telehealth: The Past, Present, Future - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Pre-pandemic, pandemic, and post-pandemic telehealth regulations and guidance
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Fraud schemes involving telehealth
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Compliance considerations
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AI Ethics & Compliance-The Next Frontier - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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Examine current trends, controversies, legislation and ethical principles in the field of AI
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Discuss how organizations can implement an AI ethics oversight and compliance process
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Provide a practical guide to developing an AI compliance plan and other oversight mechanisms
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Compliance 3.0: Lessons Learned in Rebuilding a Program and Putting It to the Test When OCR Comes Knocking - CI0423
HCCA 27th Annual Compliance Institute | April 26, 2023
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How to assess your program and create strategies and work plans
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Tips on responding to oversight agency investigations
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Taking your program to the next level using simple tools
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