Internal Audit's and Compliance's Role in Addressing Enterprise Risk: Behavioral Health

Kimberly Jordan, Chief Compliance Officer, Fairview Health Services. Lorrie Ghose, Chief Audit Executive, Fairview Health Services.

April 9, 2019

  • ERM Risk Identification: explanation of the process for identification and ownership of enterprise risk (includes risk assessment tools and heat maps)

  • Key Areas of Focus and Process Improvement: Collaboration with clinical, executive and front-line leadership to implement identified improvements—restraint/seclusion, face-to-face assessments, ligature risks, status individual observation, and safety

  • Governance, Execution and Sustainability: Engagement of the board in risk identification, monitoring and sustainability, redundant leadership, metrics, continuous monitoring (includes LEAN tools such as A3)

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