Dave Wortman, Founder and Chief Executive Officer, Diagnotes. Ron Pelletier, Founding Partner, Pondurance.
October 29, 2019
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In 2018, Hancock Health in Greenfield, Indiana was the victim of a cyberattack and ransom that took down their EHR, internet service, patient portal, and email for four days; two companies — Diagnotes and Pondurance — helped Hancock through the crisis
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Why Diagnotes — a secure, HIPAA-compliant clinical communication platform — was not affected by the attack and how Hancock’s providers used Diagnotes to coordinate care and share system-wide crisis updates
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How Pondurance identified the point of entry for the attack, closed it down, worked with the FBI to help Hancock navigate the tricky Bitcoin ransom negotiations, and restored all systems