Mike Sandulak, Director of Investigations, Providence St. Joseph Health. Stephanie Tasker, Regional Compliance Director, Providence St. Joseph Health.
February 28, 2020
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Evaluation: Identifying goals, assessing the current program, leveraging internal resources, and defining roles/responsibilities and scope of work. Ensuring investigations are valuable (consistent, high quality), variable (adaptable), and visible
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Investigation program elements: Building the team (identifying the right investigators and partners, and developing the right knowledge and skills), assembling the critical tools for your investigation’s program, and developing metrics to monitor progress including real life application scenarios.
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Communicating for success and sustainability: Delivering well-written and complete reports, demonstrating an effective investigations process to reporters and stakeholders, and obtaining buy-in from senior leaders, stakeholders, and your team