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Using Dashboards to Track Appeal Trends, Productivity

Here are examples of dashboards to summarize a hospital’s progress with appeals of claim denials by government and private payers and the effectiveness of the employees who work on them.[1] They were developed by Denise Wilson, senior vice president of Audit and Appeal Services at AppealMasters in Towson, Maryland. Names below are fictional. Contact her at dwilson@intersecthealthcare.com.

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