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Investigating high-profile individuals: Not as easy as we think

Miguel Rueda ( miguel.rueda@aircanada.ca) is responsible for managing the ethics reporting program in a global enterprise based in Canada.

Imagine you have been conducting ethics and compliance investigations for years. You follow the protocols and best practices; your objectivity is unquestionable.

And then, you receive a report with serious allegations about someone with a very high standing in your organization, or perhaps a celebrity. The information is initially vague, but anonymous reporters have indicated that they have “incriminating evidence.” The following week, you find an envelope with copies of emails and documentation that was slid under your door. You sit down, look at what you have received, and proceed to investigate following your protocols, right?

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