Investigative Interviewing
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Copyright
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
Copyright © 2016 by the Society of Corporate Compliance and Ethics ®...
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Introduction
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
Good interviews are conducted by good investigators. There are multiple sources for information, but people are generally your best source in an investigation. They know the important details even if some of them can only fill in smaller factual gaps...
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1 Preliminary considerations
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
For every disputed or unproven issue, you need to make a factual finding. So the purpose of the interview is to obtain facts necessary for your findings. Relevant facts are those that are important to deciding whether misconduct occurred. Your questions must be designed to obtain the facts that will prove or disprove the elements of your applicable policy. (Because you are interested in learning the truth of the matter, facts which disprove an allegation are just as relevant.)...
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2 Fine-tuning your approach
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
Preparation is the key to a successful interview. Obtain as much information as possible on the details of the case and the background, character and habits of the persons involved. This helps you determine the most effective steps for each interview. In addition to a general investigative plan, you must give some advance thought to how you will approach each interview...
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3 The interview process
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
You should be in good shape if you keep the following pointers in mind:...
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4 Interviewing the reporter
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
Your interview goal with the reporter is a full debriefing on the concerns raised. You want to exhaust the reporter’s knowledge on the matter, understand the basis of his knowledge, identify additional information sources, and help your effort to determine the next steps...
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5 Interviewing the subject
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
An interview with the subject has multiple objectives:...
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6 Assessing credibility and detecting deception
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
One of your interview challenges is looking for proof of either truthfulness or deception. Stated differently, you are trying to determine the credibility of your interviewee so you can value accordingly the evidence they give you...
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7 Interview memos
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
Note-taking is the foundation for the actual writing of employee statements, results of interview reports, and the investigative report itself. Notes are any recorded facts made contemporaneously with the activity being noted that might be relevant to the investigation...
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Investigative Interviewing - About the author
Investigative Interviewing | Author: Meric Craig Bloch | June 2016
Meric Craig Bloch is the Principal of Winter Compliance LLC, which provides specialized consulting services to help organizations develop and operate effective workplace-investigations programs...